Cigna Org Chart and Sales Intelligence Blog

Cigna Org Chart and Sales Intelligence Blog 

Cigna logo

900 Cottage Grove Road
Bloomfield, CT 06002
United States
Main Phone: (860) 226-6000

Sector(s): Healthcare
Industry: Healthcare Plans
Full Time Employees: 73,700


Cigna Org Chart and Sales Intelligence blog cover image

Cigna Blog Highlights

Cigna Corporation (NYSE: CI) is ranked #13 on the 2020 Fortune 500 list

  • Cigna Completes $6.3B Sale Of Non-Medical Insurance Unit To New York Life
  • Cigna's 3 Strategic Focus Areas
  • Cigna Makes 6 Leadership Appointments in December 2020


Cigna on Social Media


Cigna Sales Trigger Events

Cigna to acquire telehealth platform MDLIVE
Feb 2021
Evernorth, the health services unit of Cigna (CI +0.4%) has entered into an agreement to acquire MDLIVE, a privately held, virtual care delivery platform with which the insurer had a long-term collaboration.
Cigna's investment arm Cigna Ventures was a leading investor at MDLIVE which has raised $174M in funding since its launch in 2019.
Subject to regulatory approvals and customary closing conditions, the deal is expected to close in Q2 2020, and Cigna projects at least $20.00 earnings per share in 2021 inclusive of the impact of the acquisition.



Microsoft, Cigna form coalition for digital records of COVID-19 vaccination
Jan 2021
Microsoft Corp, health insurer Cigna Corp and Mayo Clinic are part of a coalition pushing for digital records of people who get vaccinated against COVID-19. A key aim of the project, called Vaccination Credential Initiative, is to help people store encrypted digital copies of their immunization records in a digital wallet of their choice, the companies said in a joint statement on Thursday.These records could eventually be used, with an individual’s consent, by colleges that are trying to re-open or even for entry into concerts in the future, Joan Harvey, an executive at Cigna unit Evernorth told Reuters.

Cigna Completes $6.3B Sale Of Non-Medical Insurance Unit To New York Life
Dec 2020
Cigna completed the sale of its group life and disability insurance unit to New York Life Insurance for $6.3 billion in a move to focus on its healthcare businesses, the companies announced Thursday. The acquisition of Cigna’s group life, accident, and disability insurance business, first announced a year ago, adds about 3,000 employees and more than nine million customers to New York Life’s “portfolio of strategic businesses,” the companies said.
Cigna said it expects to realize $5.3 billion in “net after-tax proceeds” and “expects to utilize the proceeds primarily for share repurchase and repayment of debt,” the company said in a filing Thursday with the U.S. Securities and Exchange Commission. Cigna has said it will also use proceeds to pay down debt accumulated from its $67 billion acquisition of the pharmacy benefit manager Express Scripts more than a year ago. Meanwhile, Cigna is focusing on its health offerings to consumers, employers and those insured by Medicaid and Medicare. Cigna is in a race with rival health insurance companies like UnitedHealth Group, Anthem, Humana and CVS Health’s Aetna health insurance business to grow its business administering health benefits for seniors as more flock to Medicare Advantage plans.

Cigna makes 6 leadership changes
Dec 2020
Cigna announced six leadership changes across its insurance and Evernorth health services Dec. 10. Six changes to know:

  • Cigna named Eric Palmer president and COO of Evernorth, effective Jan. 1. In his role, Mr. Palmer will oversee Evernorth's pharmacy, care management and benefit services.
  • Brian Evanko will become Cigna's executive vice president and CFO. Under the role, he will lead Cigna's financial operations and its investment management and underwriting units.
  • Cigna named Matt Manders president of government and solutions. In that role, he will oversee Cigna's solutions branch, as well as operations for Medicare, individual and Medicaid plans.
  • Cigna named Everett Neville executive vice president of strategy and business development of Cigna. He will oversee Cigna's strategy and corporate development, as well as Cigna Ventures.
  • Aparna Abburi will become president of Medicare, leading Cigna's Medicare Advantage business. She will also oversee Cigna's supplemental benefits and government pharmacy.
  • Amy Bricker will be the president of Express Scripts. She will lead all of Evernorth's pharmacy benefit management services.


Cigna leadership used covert tactics to 'blow up' $48B Anthem deal, lawsuit claims
Nov 2020
A merger between Cigna and Anthem failed because Cigna's CEO and board intentionally sabotaged the proposed $48 billion deal, according to an unsealed lawsuit filed by Cigna investors. The lawsuit, cited by Bloomberg, was filed by the Massachusetts Laborers' Annuity Fund. It seeks unspecified damages from the botched deal to be returned to Cigna investors. The lawsuit was filed under seal Nov. 17 in the Delaware Chancery Court and unsealed Nov. 23. In its lawsuit, the Massachusetts pension fund accuses Cigna CEO David Cordani and the company's board of using "black-ops-style" measures to intentionally "blow up" the transaction. Specifically, the lawsuit alleges that Mr. Cordani began working to sabotage the deal after he wasn't picked for the top position in the merged company.

Doubling Down On Analytics And Data At Cigna
Aug 2020
Cigna has been working with data and analytics for many years. Throughout our careers we have provided periodic counsel and have known Cigna to do interesting, ambitious work to use data and analytics to improve their business. But now Cigna is taking data and analytics to a new level. The giant global health services company—ranked #13 in the 2020 Fortune 500, with over $153 billion in 2019 revenues—acquired the pharmacy benefits manager ExpressScripts at the end of 2018. In that same year Cigna established its first Global Data and Analytics organization, and appointed Gina Papush into the role of Chief Global Data and Analytics Officer. Papush and her colleagues are in the middle of an ambitious journey to create a leading data and analytics capability in one of the most data- and analytics-oriented industries in the world, and to transform the business of healthcare.

Befitting the large organization and ambitious objectives of the GD&A organization, there are multiple groups and initiatives within it. Multiple teams enable data and analytics for specific business units; for example, there are groups for Health Plan Analytics, co-led by Glenn Gerhard and Anthony Matteo (in which Cigna partners with employers and a network of over a million provider organizations), and Pharmacy and Specialty Solutions Analytics, led by Matt McGinnis. Clinical and Customer Analytics team is led by Doug Melton, focused on population health, health economics, and clinical studies. The Government Business Segment Analytics group focuses on analytics enabling Cigna’s Medicare and Individual/Family Plans businesses. Cigna’s International Markets unit is supported by analytics teams across multiple geographical regions. And the Health Services unit—formerly ExpressScripts—has several analytics groups that are partnering closely with GD&A under the leadership of Dr. Glen Stettin, Cigna's Chief Innovation Officer.

Download the Cigna Deep-Dive Report to see dozens of additional insightful sales triggers


Cigna Earnings Call Highlights

Cigna Corporation (NYSE:CI) Q4 2020 Results Earnings Conference Call
February 4, 2021

Executives in Attendance

  • Alexis Jones - Lead Principal, Investor Relations
  • David Cordani - President and CEO
  • Brian Evanko- Chief Financial Officer

Analysts in Attendance

  • Gary Taylor - JP Morgan
  • Kevin Fischbeck - Bank of America
  • Matt Borsch - BMO Capital Markets
  • Ralph Giacobbe - Citi
  • Robert Jones - Goldman Sachs
  • George Hill - Deutsche Bank
  • A.J. Rice - Credit Suisse
  • Dave Windley - Jefferies
  • Justin Lake - Wolfe Research
  • Steven Valiquette - Barclays Capital
  • Josh Raskin - Nephron Research
  • Charles Rhyee - Cowen & Company
  • Lance Wilkes - Bernstein
  • Scott Fidel - Stephens, Inc.

Cigna CEO David Cordani

Comments from David Cordani - CEO:

 "At Cigna, we've been in a journey, an important one over the past two years to significantly accelerate our strategic path. During the 2020, we completed the integration of our combination with Express Scripts, and delivered on our integration priorities, including revenue growth, cash flow generation, de-leveraging targets, strong client retention, high levels of coworker retention, and working to keep our vision top of mind with innovations and improved affordability, predictability, and simplicity delivered to the market. In addition, we delivered another important milestone of our strategic journey by launching Evernorth, our health services platform, which has meaningfully grown our strategic partnerships and is bringing innovative solutions to the market already."

"We also made a series of leadership changes to align our capabilities and further operationalize our strategy, reinforcing our talent depth, and our commitment to continue to grow and develop our team. And based on the capital and cash flow strength of our company, we are demonstrating the ability to have [an and] [Ph] orientation to our capital deployment strategy. This means we're able to reinvest in our business for ongoing growth, and pay a meaningful quarterly dividend, and deployed substantial capital to share repurchase, and target and pursue strategic M&A. At the same time, we continue to execute effectively across each of our businesses by delivering value to our clients and customers or patients."

"Throughout 2021, we expect the macro environment to remain dynamic, which presents both challenges and opportunities for us. Among the challenges, we expect COVID-19 and the rollout of the vaccine to continue to tax an already overburdened healthcare system. And we expect intensified and much needed focus on health disparities to continue as well. At the same time, we also see opportunities. They include greater recognition of the importance of the employer-sponsored market with companies playing even more critical role in ensuring the wellbeing of their employees by offering comprehensive medical, pharmacy, and behavioral services."

"There were also a number of accelerating trends that will further drive fundamental changes in healthcare. For example, pharmacological innovations are quickly becoming the future of healthcare driven in part by the continued rise in specialty pharmaceuticals, gene therapies, and the evolution of the biosimilars. There is also a greater recognition and acceptance of the link between mental health and physical health. And we see care access rapidly changing as a result of consumer behavior and technology and data innovation leading to growing use of virtual visits and coordinated home-based care all aided by advancements in remote monitoring as well. Against this backdrop, the progress we achieved in 2020 along with the strength of our capabilities that gives us confidence that we will deliver at least $20 of adjusted earnings per share in 2021 even in the face of COVID-19 headwinds primarily in the form of elevated medical costs."


Cigna Board of Directors 

Isaiah Harris, Jr. Independent Chairman of the Board Cigna
David M. Cordani President, CEO and Director Cigna
William J. DeLaney Former CEO Sysco Corporation
Eric J. Foss Former Chairman, President, CEO ARAMARK Corporation
Elder Granger President and CEO The 5Ps, L.L.C.
Roman Martinez IV Private Investor
Kathleen M. Mazzarella Chairman, President and CEO
Graybar Electric Company, Inc.
Mark B. McClellan
Director, Duke-Robert J. Margolis, MD, Center for Health Policy
John M. Partridge Former President Visa, Inc.
William L. Roper Former Interim President
The University of North Carolina System
Kimberly A. Ross Former Chief Financial Officer Baker Hughes
Eric C. Wiseman Former Executive Chairman, President & CEO VF Corporation
Donna F. Zarcone Former President and CEO
The Economic Club of Chicago


Cigna Executive Leadership

David Cordani President and CEO
Noelle Eder EVP and Global CIO
Brian Evanko CFO
Nicole Jones EVP and General Counsel
Kristen Lauria EVP and Global Chief Marketing Officer
Matt Manders President, Government and Solutions
Steve Miller Chief Clinical Officer
John Murabito EVP, Human Resources and Services
Everett Neville
EVP, Strategy and Business Development
Eric Palmer President and COO, Evernorth
Jason Sadler President, International MarketS
Mike Triplett President, U.S. Commercial
Tim Wentworth CEO, Evernorth


Cigna Annual Report Highlights

Cigna's Business Segments:

  • HEALTH SERVICES consists of pharmacy benefit management, supply chain administration and management, clinical solutions to drive better health outcomes at a lower cost, value programs to assist customers with chronic conditions and certain medical management services.
  • INTEGRATED MEDICAL offers a mix of core health insurance products and services to employers, other groups and individuals, along with specialty products and services designed to improve the quality of care, lower cost and help customers achieve better health outcomes. \
  • INTERNATIONAL MARKETS has operations in over 30 countries and jurisdictions, providing a full range of comprehensive medical and supplemental health, life and accident benefits to individuals and employers.
  • GROUP DISABILITY AND OTHER consists of the Group Disability and Life operating segment, along with Corporate-owned Life Insurance and certain runoff businesses. In December 2019, Cigna entered into a definitive agreement to sell the Group Disability and Life business to New York Life Insurance Company for $6.3 billion.


 Cigna Corporation Strategy


Cigna Financial Highlights 

Fiscal Year
Fiscal Year Ends December 31, 2021
Most Recent Quarter February 4, 2021
Profit Margin 3.38%
Operating Margin 5.85%
Management Effectiveness
Return on Assets 3.64%
Return on Equity 11.48%
Income Statement
Revenue $157.01 Billion
Revenue Per Share 426.14
Quarterly Revenue Growth 6.20%
Gross Profit 25.26B
Net Income Avi to Common 5.3B
Diluted EPS 14.25
Quarterly Earnings Growth 2.70%
Balance Sheet
Total Cash 6.67B
Total Cash Per Share 18.46
Total Debt 36.61B
Total Debt/Equity 76.11
Current Ratio 0.79
Book Value Per Share 132.57
Cash Flow Statement
Operating Cash Flow 8.85B
Levered Free Cash Flow 2.14B


Cigna Technology

Cigna Technology Services supports the company's business strategy by focusing first and foremost on strong foundational technology services, delivery of a business-aligned technology project portfolio and focused strategic innovation that creates technology solutions to differentiate Cigna in the market. Innovation continues to focus on three strategic areas: insights and analytics; digital health and care delivery and management.

Cigna's technology team, powered by approximately 7,000 employees and several thousand external resources contracted with partners, supports the information systems essential to operations including the health benefit claims processing systems and specialty and home delivery pharmacy systems.

During 2019, significant technology integration, including with the acquired Express Scripts platform, delivered cost synergies, drove differentiated innovation and facilitated the transition to Express Scripts capabilities in areas such as supply chain, specialty pharmacy and retail networks.

 Cigna Technology

Cigna Strategic Focus Areas

Cigna Connects corporate responsibility platform is focused on three key focus areas: Health and Well-being,Environment, and Inclusive and Responsible Business. Within each focus area, Cigna aims to apply global health service expertise, resources and innovative thinking to help solve complex challenges globally and within key markets.

As Cigna moves through 2020, with the inclusion of Express Scripts and continued focus on future opportunities for advancing the work of Cigna Connects, the company is setting new targets and objectives to guide

See the Full 2019 Cigna Annual Report

Download the Cigna Deep-Dive Report to see additional annual report insights


Cigna Org Charts

Cigna Structure Org Charts


Cigna Board of Directors Org Chart


Cigna Executives Org Charts

Download the Cigna Deep-Dive Report to see organizational charts on key departments including Finance, HR, IT, Supply Chain, etc.

More on Cigna

Cigna Contact Info
Cigna Org Charts on Corporate Structure, Executive Leadership, Sales, Marketing, Finance, HR, Supply Chain, Technology, R&D, Manufacturing, etc.
Cigna Financial Insights
Cigna SWOT Report
Cigna Technologies in Use
Cigna IT Budgets
Cigna Social Media Profiles
Cigna Actionable Sales Trigger Events


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