Lowe's Org Chart & Sales Intelligence Blog
Mooresville, NC 28117
Main Phone: (704) 758-1000
Ticker Symbol: (NYSE:LOW)
Sector(s): Consumer Cyclical
Industry: Home Improvement Retail
Full Time Employees: 300,000
Lowe's Companies, Inc. 2021 Fortune 500 Rank: #31
The Lowe's Org Chart Report covers key business units including HR, Finance, IT, Operations and more.
The Lowe's Contact Spreadsheet is a directory of names, titles, phone numbers, and addresses.
|NAME||TITLE||MAIN PHONE||DIRECT PHONE|
|Quonta Vance||SVP & General Merchandising Manager, Building Productsemail@example.com||(704) 758-1000||ZZZZ|
|Anthony Hurst||President (Lowe's Canada)||firstname.lastname@example.org||(704) 758-1000||ZZZZ|
|David Denton||EVP & Chief Financial Officeremail@example.com||(704) 758-1000||ZZZZ|
|Ryan Grimsland||SVP - Corporate Finance and Treasurerfirstname.lastname@example.org||(704) 758-1000||ZZZZ|
Lowe's Executive Leadership Team
|Marvin R. Ellison||Chairman, President & Chief Executive Officer|
|William P. Boltz||Executive Vice President, Merchandising|
|David M. Denton||Executive Vice President, Chief Financial Officer|
|Janice Dupre||Executive Vice President, Human Resources|
|Donald E. Frieson||Executive Vice President, Supply Chain|
|Seemantini Godbole||Executive Vice President, Chief Information Officer|
|Anthony T. Hurst||President, Lowe’s Canada|
|Ross W. Mccanless||
Executive Vice President, General Counsel & Corporate Secretary
|Joseph M. Mcfarland III||Executive Vice President, Stores|
|Marisa F. Thalberg||Executive Vice President, Chief Brand and Marketing Officer|
Lowe's Senior Leadership Team
|Mike Amend||President, Online|
|Bryan G, Audiss||Division President, North Division|
|J. Todd Bleckley||
Senior Vice President & General Merchandising Manager, Hardlines
|Sarah Dodd||Senior Vice President, Global Merchandising|
|Brian R. Flanagan||Division President, West Division|
|Aaron Flowe||Senior Vice President, Store Merchandising|
|Clay Griggs||Senior Vice President, Tax and Chief Accounting Officer|
|Ryan Grimsland||Senior Vice President, Corporate Finance and Treasurer|
|Steve Mckalvey||Senior Vice President, Supply Chain Operations Support|
Senior Vice President, Technology, and Managing Director of India
|Matt Monroe||Division President, South Division|
|Mike Sablowski||Senior Vice President, Inventory, Replenishment & Planning|
|Vincent Scalese||Senior Vice President, Store Operations|
|Neelima V. Sharma||
Senior Vice President, Technology, E-Commerce, Marketing & Merchandising
|David L. Shoop||
Senior Vice President, Technology, Stores, Corporate Services, Pro & Services
|Brandon Sink||Senior Vice President, Retail Finance|
Senior Vice President, Innovation, Data and Supply Chain Technology
|Fred L. Stokes||Senior Vice President, Pro Sales & Services|
Senior Vice President & General Merchandising Manager, Home Décor
|Quonta D. Vance||
Senior Vice President & General Merchandising Manager, Building Products
|Jeff R. Vining||
Senior Vice President, Deputy General Counsel & Chief Compliance Officer
|Jennifer E. Wilson||Senior Vice President, Brand Marketing|
Lowe's Board of Directors
|Marvin R. Ellison||Chairman and Chief Executive Officer||Lowe's Companies, Inc,|
|Raul Alvarez||Operating Partner||Advent International Corporation|
|David H. Batchelder||Founder, principal and member of the investment committee||Relational Investors|
|Sandra B. Cochran||President and Chief Executive Officer||Cracker Barrel Old Country Store, Inc.|
|Laurie Z. Douglas||Senior Vice President, Chief Information Officer and Chief Digital Officer||Publix Super Markets, Inc.|
|Richard W. Dreiling||Retired Chief Executive Officer||Dollar General Corporation|
|Brian C. Rogers||Non-Executive Chairman||T. Rowe Price Group, Inc.|
|Bertram L. Scott||Retired Senior Vice President of Population Health and Value Based Care||Novant Health|
|Mary Beth West||Retired Senior Vice President, Chief Growth Officer||The Hershey Company|
Lowe's Sales Trigger Events
Seemantini Godbole, Chief Information Officer of Lowe’s Discusses the company's Tech Secret Sauce
August 9, 2021
The majority of Lowe’s tech is built in-house, including the self-checkout terminals in roughly 580 of its 1,700+ U.S. stores. The company develops them in-house to enable Lowe’s to customize further. Lowe's also integrates its loyalty programs beyond what they found vendors could provide.
“We never print instructions. We never bring the user manual. We have no training on how to use this, because the whole point is for it to be simple and intuitive to use,” Godbole says.
Lowe's Dives Into Its Transformation Plan
July 21, 2021
Lowe's has made strategic investments in its business transformation, reorganization, and elimination of non-performing stores. It proceeded with expansion to Canada, improved omnichannel, e-commerce, delivery neork, and supply chain infrastructure. The company is currently performing a strategic rotation towards PROs to improve its positioning and enhance LOW brand recognition among professionals.
How Lowe’s is planning to win out contractors from Home Depot
April 13, 2021
Lowe's is currently working to enhance its professional customer business. This segment generates about one-quarter of sales. Lowe’s “pro” comparable sales grew 20% in 2020, while the DIY business grew multiple percentage points. Lowe's is working to establish this segment as the best performing segment in the retail industry in hopes to compete with Home Depot.
Lowe’s Key Strategy for Market Share Growth ‘Total Home’ Turns House Into Home
January 14, 2021
The Lowe's three-year strategic plan is devoted to strengthening retail operations – merchandising, supply chain, and customer engagement. The next 18 to 36 months will be used to build up the fundamentals for growth. For the “Total Home” strategy to work at taking market share, Lowe’s must become the first,
To assist the strategy Lowe's recently-appointed executive vice president of marketing and branding Marisa Thalberg
Lowe's Earnings Call Highlights
Lowe's Companies, Inc. (NYSE:LOW) Q1 2021 Earnings Conference Call
May 19, 2021
Executives in Attendance:
- Kate Pearlman - Vice President of Investor Relations
- Marvin Ellison - President & Chief Executive Officer
- Bill Boltz - Executive Vice President, Merchandising
- Joe McFarland - Executive Vice President, Stores
- David Denton - Executive Vice President & Chief Financial Officer
- Simeon Gutman - Morgan Stanley
- Elizabeth Suzuki - Bank of America Merrill Lynch
- Michael Baker - D.A. Davidson & Co.
- Christopher Horvers - J.P. Morgan
- Chuck Grom - Gordon Haskett
- Scott Mushkin - R5 Capital
- Brian Nagel - Oppenheimer & Co.
- Steven Forbes - Guggenheim Securities LLC
Comments from Marvin Ellison, CEO:
"Our improved operating margin also reflects the progress of our operational transformation driven by our perpetual productivity initiatives, or PPI. On Lowe's .com, sales grew 36.5% on top of 80% growth in the first quarter of 2020, which represents a 9% sales penetration this quarter, and a 2-year comp of 146%."
"With customer demand for an integrated omni-channel shopping experience only increasing, we continue to invest in our omni-channel capabilities."
"In addition to the strength in Pro, we delivered over 60% comps along with significant increase in customer satisfaction in our installation services business. We've overhauled this business and improved the service offering by consolidating our provided network and implementing industry leading technology."
"We're focused on expanding our private brand penetration with a balanced brand strategy that includes a powerful national brand portfolio that appeals to both Pro and DIY customers. At the same time, we'll offer a select number of high value private brands building consumer loyalty for these products."
Comments from Joe Mcfarland, EVP - Stores:
"As Marvin mentioned, our focus on perpetual productivity improvement or PPI initiative continued to yield results during this quarter. As we leverage store payroll by using technology to reduce tasking hours, improve customer service and increase sales productivity. For example, we rolled out digital signs first in appliances and most recently in our lumber department."
"We're also driving productivity in our in-store fulfillment. This quarter, we expanded our contactless shopping options by completing the rollout of BOPIS lockers to 100% of our U.S. stores in April. Customers really enjoy these touchless easy to use lockers. In fact, this has already become the highest rated store fulfillment options. Having BOPIS lockers in 100% of our U.S. stores will allow us to expand our omni-channel capabilities, further improve customer satisfaction and limit customer congestion at our service desk."
Lowe's Financial Highlights
|Fiscal Year Ends||January 29, 2022|
|Most Recent Quarter||April 30, 2021|
|Return on Assets||15.65%|
|Return on Equity||631.10%|
|Revenue Per Share||127.71|
|Quarterly Revenue Growth||24.10%|
|Net Income Avi to Common||6.79B|
|Quarterly Earnings Growth||73.60%|
|Total Cash Per Share||10.14|
|Book Value Per Share||0.62|
|Cash Flow Statement|
|Operating Cash Flow||11.09B|
|Levered Free Cash Flow||7.89B|
Highlights from 2020 CEO's Letter to Shareholders
President and Chief Executive Officer
"We also continued to enhance the Lowe’s mobile app to improve the customer pickup experience. We rolled out a geofencing technology that allows customers to alert our stores when they are on their way to pick up their orders, which enables quicker fulfillment when they arrive at the store. We also stood up dedicated fulfillment teams to handle all in-store fulfillment orders. All these technology and process enhancements have already driven improvements in customer satisfaction and speed of service."
"We also accelerated the re-platforming of Lowes.com from a decade-old platform to the cloud. This truly transformed site stability, which enabled the site to handle an over 70% increase in traffic volumes in 2020. We more than doubled our online assortment, increasing online items from 1 million at the beginning of the year to 2.2 million by yearend."
"We also improved the customer experience with simplified search, navigation and checkout options and the ability to shop products by collection. Additionally, we expanded our direct-to-consumer shipping capacity by opening a second Lowes.com Fulfillment Center in the fall, located in Southern California."
"Shortly after joining the Company in 2018, I worked with the new executive leadership team to establish a retail fundamentals strategy with the objective of transforming Lowe’s into a word-class omni-channel retailer. This strategy focused on building our operating capabilities through strategic investments in merchandising excellence, supply chain transformation, operational efficiency and customer engagement."
"At the end of 2020, we launched the powerful next chapter in our journey — our “Lowe’s Total Home” strategy aimed at further accelerating market share gains. Total Home is Lowe’s strategy to ensure our product and service portfolio offers the complete home improvement solution for every DIY, DIFM and Pro customer when, where and how they want to shop."
Lowe's Growth InitiativesIntensifying Focus On Pro Customers
- Leveraging technology enhancing the Pro experience in-store and online
- Expanding Pro services launching tool rentals deliveries and new CRM tool
Expanding Online Business
- Expanding online-only assortment across core categories from Appliances to Kitchens & Bath and Décor
- Overhauling installation business to drive sales and reduce overhead expenses
- Improving space productivity and product margins
Elevating Our Product Assortment
- Expanding product assortment to target evolving consumer needs that span across generations
Currently, Lowe's has 1,974 operating stores.1,734 are located in the United States with the other 240 being located in Canada.
Lowe's currently operates 3 contact centers. These centers are located in Indianapolis, Indiana, Wilkesboro, North Carolina, and Albuquerque, New Mexico.
Lowe's Innovation Labs
Lowe’s Innovation Labs is responsible for utilizing emerging technologies to advance home improvement. Lowe’s Innovation Labs prototype and scales new solutions to improve customer experience.
- Advanced Visualization
- On-Demand Manufacturing
- Virtual Training
There are three distinct innovation teams with Lowe's Innovation Labs.
- Creative Technology Team
- Ecosystem Tesam
- Development Team
Lowe’s Innovation Labs operates in 3 locations: Kirkland, WA, Mooresville, NC and Bangalore, India.
- Lowe's Contact Information
- Lowe's Org Charts on Corporate Structure, Executive Leadership, Sales, Marketing, Finance, HR, Supply Chain, Technology, R&D, Manufacturing, etc.
- Lowe's Financial Insights
- Lowe's SWOT Report
- Lowe's Technologies in Use
- Lowe's IT Budgets
- Lowe's Actionable Sales Trigger Events
- Lowe's Social Media Profiles
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