Fortune 1000 Sales Intelligence Blog

Americans' Perception of Customer Service When most Americans hear the phrase “customer service”, they’re flooded with feelings of agitation and helplessness. That’s because many customers have had negative experiences with...

Some of these aspects of email fraud are evolving. Fraudsters increasingly spoof the actual email address of the CEO or trusted business partner, and ask for the money to be...

On January 10, 2016, Amazon announced the availability of its cloud-based email and calendar service. Companies can integrate Amazon WorkMail with their Simple AD instance in order to leverage corporate...

What do you do with the thousands of Out of Office OOO auto-responses you receive right after you send out an email marketing campaign? Am I the only one that...

shared by Ryan Murray, CEO & Co-founder of databahn The CIO of Swiss power company ABB shared details with CIO.com about its decision to ditch IBM Notes and move 125,000...

shared by Ryan Murray, CEO & Co-founder of databahn It's no secret that the enterprise app landscape is changing. Here are 10 apps that are poised to lead the future...

Over the past six weeks, we’ve been wrapped up in a E-mail Signature Extraction (ESE) and E-mail Metrics project for a client of ours. We’d like to share the insightful...

Believe it or not, email mining is not a foreign concept. In fact, if you’re using free email providers such as Gmail, Outlook, Yahoo! Mail, or AOL Mail, you can be...