Starbucks Org Chart Report in 2024 | SBUX Executive Decision-Makers

Starbucks Org Chart Report in 2024


Starbucks logo

August 13, 2024

 

Starbucks Corporation
NYSE: SBUX
2401 Utah Avenue South
Seattle, WA 98134
United States
Main Phone: (206) 447-1575
Website: https://www.starbucks.com
Industry Sector: Consumer Cyclical
Full Time Employees: 402,000
Annual Revenue: $35.02 Billion (2022)
CEO: Laxman Narasimhan, CEO & Board Member
Fortune 500 Rank: #125 in 2023 

 

What does the Starbucks organizational structure look like in 2024?

Starbucks Corporation operates under a well-defined organizational structure that supports its global operations and enables efficient decision-making and coordination across its vast network of stores and departments. The company's organizational structure is designed to foster innovation, accountability, and collaboration at various levels within the organization.

At the top of the structure is the Chief Executive Officer (CEO), who sets the overall strategic direction for the company and oversees its performance. Reporting directly to the CEO are several key executives, including the Chief Operating Officer (COO), Chief Financial Officer (CFO), Chief Marketing Officer (CMO), and other senior leaders responsible for different functional areas.

 

What does the Starbucks Org Chart for its Corporate Structure look like in 2024?

 

Starbucks organizational structure

 

What does the Starbucks Org Chart look like for the Board of Directors?

Starbucks board of directors

 

What does the Starbucks Org Chart look like for the Executive Leadership team?

Starbucks executive leadership team

Starbucks executive leadership

 

 

Have there been any changes to the Starbucks org structure in 2024?

Yes, as of September 9, 2024, Brian Niccol will join Starbucks as its new CEO. Laxman Narasimhan is stepping down as CEO and director, effective August 13, 2024. Rachel Ruggeri is serving as interim CEO until Brian Niccol takes the help on September 9th. Mellody Hobson will take on the role of lead independent director. 

In March 2024, Starbucks unveiled a new Global Leadership Structure to drive reinvention and strengthen its brand presence.

Michael Conway will take on a newly created role of Chief Executive Officer, North America.

Sara Trilling will continue as Executive Vice President and President of North America, concentrating on improving the retail partner experience and expanding both the North American store portfolio and licensed store business, reporting to Conway.

Brady Brewer will assume the role of ceo, Starbucks International with oversight of the teams across Asia Pacific, EMEA, Japan and LAC, as well as the company’s international licensed partners.

Belinda Wong, chairwoman and co-ceo and Molly Liu, co-ceo will both continue to lead Starbucks China team.

Lyne Castonguay will join Starbucks in the newly created position of evp, chief merchant and product officer.

Howard Schultz Starbucks

On September 14, 2023, Starbucks unveiled changes to its Board of Directors. Howard Schultz, a prominent figure in the company's history, is set to retire as director. Starbucks pays tribute to Schultz's enduring legacy by appointing him as the lifelong Chairman Emeritus, recognizing his unwavering dedication to fostering human connections through passion and spirit.

Wei Zhang Starbucks

In addition to this transition, Wei Zhang has been elected to join the Board of Directors. Zhang brings with her over two decades of invaluable experience in global operations, consumer technology, and corporate business development. Her appointment signifies a new chapter in Starbucks' commitment to diverse and forward-thinking leadership.

In October 2023, Starbucks eliminated the Chief Operating Officer role previously held by John Culver. This move aimed to streamline the company's leadership structure and give Laxman Narasimhan, CEO more direct control over operations. Culver had been with Starbucks for 20 years and served as COO since 2021. 

 

Does Starbucks have a Matrix Org Structure?

Starbucks adopts a matrix organizational structure, combining functional and divisional aspects. The functional structure represents different departments or functions within the company, such as Operations, Finance, Marketing, Human Resources, and Legal. Each department is led by a senior executive responsible for the overall management and performance of that specific area.

 

How does Starbucks organize into Geographic Regions?

In addition to the functional departments, Starbucks also employs a divisional structure based on geographic regions. This allows the company to adapt its strategies and operations to local market dynamics, cultural nuances, and customer preferences. For instance, Starbucks has divisions for the Americas, Europe, Middle East, and Africa (EMEA), China and Asia Pacific, as well as Global Coffee, Tea, and Cocoa. Each division has its own leadership team responsible for driving growth, ensuring operational excellence, and maintaining brand consistency within their respective regions.

 

Do the District Managers at Starbucks have autonomy?

Within the divisions, Starbucks further organizes its operations into districts or markets. District managers oversee a cluster of stores within a defined geographic area, ensuring that operational standards, customer experience, and financial performance are consistently met. Store managers, in turn, oversee the day-to-day operations of individual stores, managing teams of baristas and supervisors.

 

Is there Decentralized Decision-Making at Starbucks?

Starbucks places a strong emphasis on decentralized decision-making and empowering its employees at all levels. This is reflected in its regional and district management structure, which allows for local decision-making and responsiveness to specific market conditions. At the same time, the company maintains centralized control over key aspects such as brand standards, menu development, supply chain management, and technology infrastructure.

 

What Technology Platforms has Starbucks deployed in 2024?

Collaboration and communication across different levels and functions are facilitated through regular meetings, conferences, and technology platforms. Starbucks also encourages cross-functional teams and task forces to address specific business challenges and drive innovation.

Starbucks Technographic Profile

Overall, Starbucks' organizational structure combines functional expertise, regional adaptability, and decentralized decision-making to effectively manage its global operations, maintain brand consistency, and foster a culture of innovation and collaboration. This structure enables the company to continuously deliver on its commitment to providing an exceptional coffee experience to customers worldwide.

 

How would you describe the Starbucks business?

Starbucks, a globally renowned coffeehouse chain, is dedicated to offering customers an exceptional coffee experience. With a rich history spanning over four decades, Starbucks has established itself as a leading player in the specialty coffee industry.

 

What is the Starbucks Business Philosophy?

At the core of Starbucks' business philosophy is a commitment to providing high-quality coffee beverages and creating an inviting ambiance for customers to relax and connect. Every cup of coffee served at Starbucks is carefully crafted by highly skilled baristas, who blend and brew premium Arabica beans to perfection. The company takes pride in its sustainable sourcing practices, working closely with coffee farmers to ensure fair trade and environmentally responsible practices.

  • Diversified Products - Beyond its exceptional coffee offerings, Starbucks has successfully diversified its product range to include a wide array of beverages, such as teas, cold brews, and refreshers. The menu also features a variety of food items, including pastries, sandwiches, and salads, catering to diverse tastes and dietary preferences.
  • Brand Experience - The Starbucks brand experience extends beyond the walls of its coffeehouses. The iconic green logo has become synonymous with quality and convenience, prompting the company to expand its presence across the globe. Starbucks operates thousands of stores worldwide, in bustling city centers, suburban neighborhoods, and even remote locations, striving to make its products easily accessible to customers wherever they may be.
  • Starbucks Rewards Program - In addition to its physical locations, Starbucks has embraced technology and digital innovation to enhance customer convenience. The Starbucks mobile app allows customers to order ahead, customize their beverages, and earn rewards through the Starbucks Rewards program. This integration of digital solutions with the traditional coffeehouse experience has enabled Starbucks to stay at the forefront of the evolving consumer landscape.
  • Environmental Footprint - Starbucks' success can be attributed not only to its exceptional products and convenient locations but also to its commitment to social responsibility. The company has implemented initiatives to minimize its environmental footprint, promote diversity and inclusion, and support communities through various charitable endeavors.
  • More than just a coffee company - As Starbucks continues to grow and evolve, it remains dedicated to its founding principles of creating an exceptional coffee experience, fostering human connections, and positively impacting the communities it serves. Through its unwavering commitment to quality, sustainability, and innovation, Starbucks strives to be more than just a coffee company – it aims to be a beacon of inspiration and a gathering place for coffee lovers around the world.



Who was elected to the Starbucks Board of Directors in 2024?

NAME TITLE COMPANY PHONE EMAIL
Mellody Hobson Independent Starbucks Board of Directors chair, Ariel Investments, LLC, co-chief executive officer, president, and director Starbucks (206) 447 1575 [f][last]@starbucks.com
Richard E. Allison, Jr. Domino’s Pizza, Inc., retired chief executive officer and former director Starbucks (206) 447 1575 [f][last]@starbucks.com
Beth Ford Land O’Lakes, Inc. chief executive officer Starbucks (206) 447 1575 [f][last]@starbucks.com
Jørgen Vig Knudstorp LEGO Brand Group, executive chairman Starbucks (206) 447 1575 [f][last]@starbucks.com
Satya Nadella Microsoft Corporation, chief executive officer and chairman Starbucks (206) 447 1575 [f][last]@starbucks.com
Andrew Campion NIKE, Inc. chief operating officer Starbucks (206) 447 1575 [f][last]@starbucks.com
Laxman Narasimhan Starbucks Corporation, chief executive officer Starbucks (206) 447 1575 [f][last]@starbucks.com
Howard Schultz Starbucks Corporation, founder, director, and former chief executive officer Starbucks (206) 447 1575 [f][last]@starbucks.com

 

 

 

Who is on the Starbucks Executive Leadership Team?

NAME TITLE COMPANY PHONE EMAIL
Brian Niccol (Sept 9, 2024) chief executive officer Starbucks (206) 447 1575 [f][last]@starbucks.com
Belinda Wong chairwoman and chief executive officer, Starbucks China Starbucks (206) 447 1575 [f][last]@starbucks.com
Takafumi Minaguchi chief executive officer, Starbucks Japan Starbucks (206) 447 1575 [f][last]@starbucks.com
Arthur Valdez evp, Global Supply and Customer Solutions Starbucks (206) 447 1575 [f][last]@starbucks.com
Zabrina Jenkins executive advisor to the office of the ceo Starbucks (206) 447 1575 [f][last]@starbucks.com
AJ Jones II executive vice president and chief communications officer, Public Affairs Starbucks (206) 447 1575 [f][last]@starbucks.com
Rachel Ruggeri executive vice president and chief financial officer Starbucks (206) 447 1575 [f][last]@starbucks.com
Sara Kelly executive vice president and chief partner officer Starbucks (206) 447 1575 [f][last]@starbucks.com
Brad Lerman executive vice president and general counsel Starbucks (206) 447 1575 [f][last]@starbucks.com
Sara Trilling executive vice president and president of Starbucks North America Starbucks (206) 447 1575 [f][last]@starbucks.com
Michelle Burns executive vice president of Global Coffee, Social Impact & Sustainability Starbucks (206) 447 1575 [f][last]@starbucks.com
Brady Brewer executive vice president, chief marketing officer Starbucks (206) 447 1575 [f][last]@starbucks.com
Frank Britt executive vice president, chief reinvention officer Starbucks (206) 447 1575 [f][last]@starbucks.com
Deb Hall Lefevre executive vice president, chief technology officer Starbucks (206) 447 1575 [f][last]@starbucks.com
Howard Schultz founder Starbucks (206) 447 1575 [f][last]@starbucks.com
Michael Conway group president, International and Channel Development Starbucks (206) 447 1575 [f][last]@starbucks.com
Duncan Moir president, Starbucks EMEA Starbucks (206) 447 1575 [f][last]@starbucks.com
Lori Digulla senior vice president and general manager for Starbucks Canada Starbucks (206) 447 1575 [f][last]@starbucks.com
Chanda Beppu senior vice president and president of Global Channel Development Starbucks (206) 447 1575 [f][last]@starbucks.com
Emmy Kan senior vice president and president, Asia Pacific Starbucks (206) 447 1575 [f][last]@starbucks.com
Tom Ferguson senior vice president and president, Latin America and Caribbean Starbucks (206) 447 1575 [f][last]@starbucks.com
Katie Young senior vice president of Store Operations Starbucks (206) 447 1575 [f][last]@starbucks.com
Brooke O’Berry senior vice president of U.S. Retail Operations Starbucks (206) 447 1575 [f][last]@starbucks.com
Janet Landers senior vice president, Business Technology Starbucks (206) 447 1575 [f][last]@starbucks.com
Kelly Bengston senior vice president, chief procurement officer, Global Sourcing Starbucks (206) 447 1575 [f][last]@starbucks.com
Aswin Krishnan senior vice president, Corporate and Financial Services Starbucks (206) 447 1575 [f][last]@starbucks.com
Courtney Kissler-Hawkins senior vice president, Customer & Retail Technology Starbucks (206) 447 1575 [f][last]@starbucks.com
Sandra Stark senior vice president, Data, Analytics & Insights, and Business Operations Starbucks (206) 447 1575 [f][last]@starbucks.com
Anju Rao senior vice president, Global Food Safety, Quality, & Regulatory Starbucks (206) 447 1575 [f][last]@starbucks.com
Ron Crawford senior vice president, Global Total Rewards and Partner Resources Service Delivery Starbucks (206) 447 1575 [f][last]@starbucks.com
Kyndra Russell senior vice president, Marketing Starbucks (206) 447 1575 [f][last]@starbucks.com
Natarajan “Venkat” Venkatakrishnan senior vice president, Partner and Customer Solutions Starbucks (206) 447 1575 [f][last]@starbucks.com
Jez Langhorn senior vice president, Partner Resources Starbucks (206) 447 1575 [f][last]@starbucks.com
Dana Pellicano senior vice president, Product Experience Starbucks (206) 447 1575 [f][last]@starbucks.com
Andy Adams senior vice president, Store Development Starbucks (206) 447 1575 [f][last]@starbucks.com
Scott Keller senior vice president, Store Development & Design Starbucks (206) 447 1575 [f][last]@starbucks.com
Mark Brown senior vice president, talent and inclusion Starbucks (206) 447 1575 [f][last]@starbucks.com
Mark Ring senior vice president, U.S. Licensed Stores, Starbucks Canada and Siren Retail Starbucks (206) 447 1575 [f][last]@starbucks.com
Dennis Brockman senior vice president, U.S. Operations Starbucks (206) 447 1575 [f][last]@starbucks.com
Jon Liechty senior vice president, U.S. Retail Operations Starbucks (206) 447 1575 [f][last]@starbucks.com

 

Can I download all of the Starbucks contacts in an Excel spreadsheet?

Yes, the databahn research team have compiled all of the 1000+ Starbucks contacts in an Excel spreadsheet. When you purchase the Starbucks Org Chart & Sales Intelligence Report, you will have access to download the Starbucks Contact Information Spreadsheet.

Download the Starbucks contact info in an Excel spreadsheet 

 

Who are the technology leaders reporting to Deb Hall Lefevre, EVP & CTO?

Starbucks Org Chart Technology

Starbucks Org Chart Technology

Who are the Financial Leaders reporting to Rachel Ruggeri, EVP & CFO?

Starbucks Org Chart Finance

Who are the HR Leaders reporting to Mark Brown, SVP Talent & Inclusion?

Starbucks Org Chart Human Resources

Who are the Supply Chain Leaders reporting to George Dowdie, EVP Global Supply Chain?

Starbucks Org Chart Supply Chain

How do I purchase the Starbucks Org Chart & Sales Intelligence Report?

Go here to purchase the Starbucks Org Chart & Sales Intelligence Report for $395 USD. You will have access to download the PDF& PPT slides along with the Contact Information spreadsheet.

download the Starbucks Org Chart & Sales Intelligence Report

 

 

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