UPS Org Chart Report in 2024

UPS Org Chart Report in 2024

UPS logo

United Parcel Service, Inc.

55 Glenlake Parkway, N.E.
Atlanta, GA 30328
United States
Main Phone: (404) 828-6000
Sector: Industrials
Industry: Integrated Freight & Logistics
Full Time Employees: 500,000

UPS Business Description

UPS (United Parcel Service) is a global logistics and package delivery company renowned for its efficient and reliable services. With a rich history dating back to 1907, UPS has established itself as a trusted leader in the industry, catering to the diverse needs of businesses and individuals around the world.

Operating on a vast scale, UPS delivers more than 21 million packages and documents every day, encompassing over 220 countries and territories. The company's extensive network spans land, sea, and air, ensuring seamless transportation and prompt delivery of packages across various geographical locations.

UPS offers a comprehensive range of services tailored to meet the unique requirements of its customers. From small businesses seeking cost-effective shipping solutions to multinational corporations in need of complex supply chain management, UPS provides a wide array of options, including domestic and international shipping, freight forwarding, customs brokerage, e-commerce solutions, and specialized industry-specific services.

At the core of UPS's success lies its commitment to innovation and technology. Leveraging advanced systems and state-of-the-art facilities, UPS optimizes operations and maximizes efficiency, allowing customers to track their shipments in real-time and benefit from reliable delivery timelines. The company's cutting-edge technologies also enable dynamic route optimization, reducing fuel consumption and environmental impact.

With a strong emphasis on sustainability, UPS strives to minimize its carbon footprint and contribute to a greener future. Through initiatives like alternative fuel vehicles, energy-efficient buildings, and carbon offset programs, UPS demonstrates its dedication to environmental responsibility while continuing to provide top-notch logistics services.

Moreover, UPS places immense value on customer satisfaction and maintains a customer-centric approach. The company prides itself on delivering exceptional service quality, ensuring that packages are handled with utmost care and delivered promptly. Additionally, UPS offers personalized solutions, tailored customer support, and streamlined processes, making it a preferred choice for businesses and individuals alike.

In conclusion, UPS is a globally recognized logistics and package delivery company that has revolutionized the industry through its unwavering commitment to efficiency, innovation, and customer satisfaction. With its vast global network, cutting-edge technology, and sustainable practices, UPS continues to set the standard for excellence in logistics, empowering businesses and individuals to connect, thrive, and succeed in today's interconnected world.

Who is the current CEO of UPS?

UPS CEO Carol Tomé

Carol Tomé is a highly accomplished business executive and the Chief Executive Officer (CEO) of UPS (United Parcel Service), a renowned global logistics and package delivery company. With a strong background in finance and operations, Carol Tomé has made a significant impact on the business world throughout her distinguished career.

Born and raised in Jackson, Wyoming, Carol Tomé demonstrated early on her determination and drive for success. She graduated with a Bachelor of Science degree in Communication and French from the University of Wyoming, followed by a Master of Business Administration (MBA) from the University of Denver.

Carol Tomé's career began at the accounting firm Arthur Andersen, where she gained valuable experience in financial management and strategy. She then joined the team at The Home Depot, one of the world's largest home improvement retailers, in 1995. Over the course of 18 years, Carol Tomé held various leadership positions at The Home Depot, showcasing her exceptional skills in financial planning, operations, and customer service.

During her tenure at The Home Depot, Carol Tomé served as the Executive Vice President and Chief Financial Officer (CFO) from 2001 to 2007, and later as the Executive Vice President of Corporate Services and CFO from 2007 to 2019. Her strategic insights, financial acumen, and commitment to operational excellence played a vital role in the company's growth and success.

In March 2020, Carol Tomé took on the prestigious role of CEO at UPS, becoming the first woman to lead the company in its long history. Her appointment brought a fresh perspective to UPS, and her exceptional leadership skills and extensive business experience have contributed to the company's continued success.

As CEO, Carol Tomé has been instrumental in guiding UPS through a rapidly evolving business landscape, marked by technological advancements, changing customer expectations, and global challenges. She has emphasized the importance of innovation and digital transformation, driving initiatives to enhance UPS's capabilities in e-commerce, supply chain management, and last-mile delivery solutions.

Under her leadership, UPS has continued to prioritize sustainability, investing in alternative fuel vehicles, renewable energy, and eco-friendly practices. Carol Tomé has been committed to reducing the company's environmental impact and ensuring UPS plays an active role in building a more sustainable future.

Known for her strong work ethic, strategic vision, and dedication to excellence, Carol Tomé has earned numerous accolades and recognition throughout her career. She has been listed among Forbes' Most Powerful Women in Business and Fortune's Most Powerful Women. Her leadership and business expertise have made her a sought-after figure in the corporate world, often invited to speak at industry conferences and events.

Beyond her professional achievements, Carol Tomé is actively involved in various charitable endeavors. She has served on the boards of organizations such as Grady Memorial Hospital, WestRock Company, and the Federal Reserve Bank of Atlanta.

Carol Tomé's inspiring journey as a trailblazing female leader in the business world serves as a testament to her exceptional skills, resilience, and determination. As the CEO of UPS, she continues to drive the company forward, embracing innovation, sustainability, and customer-centricity to shape the future of global logistics and establish UPS as a leader in the industry.

What does the UPS organizational structure look like in 2024?

UPS (United Parcel Service) has an organizational structure designed to effectively manage its vast global operations and provide seamless logistics and package delivery services. The company's structure reflects its commitment to operational efficiency, customer satisfaction, and adaptability to the evolving demands of the industry.

At the top of the organizational structure is the Board of Directors, responsible for overseeing the strategic direction and governance of UPS. The Board comprises experienced professionals from diverse backgrounds, providing valuable expertise and guidance to the company's management team.

Under the Board of Directors, the executive leadership team, led by the Chief Executive Officer (CEO), oversees the day-to-day operations and implementation of strategic initiatives. This team includes key executives responsible for areas such as finance, operations, sales, marketing, technology, and human resources.

UPS operates through three main business segments, each with its own leadership structure:

U.S. Domestic Package: This segment focuses on domestic package delivery services within the United States. It includes various operational divisions, such as small package operations, supply chain solutions, and UPS Airlines. Each division is headed by a President or Vice President who oversees the respective functions and ensures efficient service delivery.

International Package: This segment manages UPS's international package delivery services and encompasses operations in over 220 countries and territories worldwide. It includes divisions responsible for international air and ground operations, customs brokerage, and global freight forwarding. The segment is led by a President or Vice President, who oversees the overall performance and strategic expansion of international operations.

Supply Chain Solutions: This segment provides a wide range of supply chain management and freight forwarding solutions to businesses worldwide. It includes divisions specializing in contract logistics, freight brokerage, and UPS Capital. Each division has its own leadership, headed by a President or Vice President, who oversees the operations and development of their respective areas.

Throughout the organizational structure, UPS emphasizes collaboration, efficiency, and customer-centricity. Cross-functional teams work together to ensure smooth coordination across different business segments, enabling seamless end-to-end logistics solutions. Furthermore, the company values employee engagement and empowerment, fostering a culture of innovation and continuous improvement.

With its comprehensive organizational structure, UPS effectively manages its global network of facilities, transportation assets, and technology systems. The structure enables efficient communication, decision-making, and resource allocation, supporting the company's mission to exceed customer expectations and maintain its position as a leader in the logistics industry.

What does the UPS Corporate Structure look like in 2024?

UPS organizational structure

What does the UPS Org Chart look like for the Board of Directors?
UPS board of directors

What does the UPS Org Chart look like for the Executive Leadership team?

UPS executive leadership team

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