Marriott Org Chart and Sales Intelligence Blog

Marriott Org Chart and Sales Intelligence Blog

Marriott logo

Marriott International, Inc.
7750 Wisconsin Avenue
Bethesda, MD 20814
United States
Phone: (301) 380 3000
Industry Sector: Consumer Cyclical
Full Time Employees: 377,000
Annual Revenues: $5.97 Billion USD
CEO: Anthony G. Capuano Jr., President, CEO & Director
Fortune Rank: #192 in 2023


Marriott Org Chart & Sales Intelligence blog cover

Business Description

Marriott International, Inc. is a global entity that engages in the operation, franchising, and licensing of various types of lodging establishments on a worldwide scale. The company's operations are categorized into segments covering the United States and Canada, as well as international regions. Marriott International, Inc. manages a diverse portfolio of properties, each falling under a distinct brand name, including JW Marriott, The Ritz-Carlton, Ritz-Carlton Reserve, W Hotels, The Luxury Collection, St. Regis, EDITION, Bvlgari, Renaissance, Le Méridien, Marriott, Sheraton, Westin, Four Points, Delta Hotels by Marriott, Autograph Collection, Tribute Portfolio, Marriott Hotels, Marriott Executive Apartments, Marriott Vacation Club, Gaylord Hotels, Design Hotels, Courtyard, Residence Inn, Fairfield, SpringHill Suites, TownePlace Suites, Protea Hotels, Aloft Hotels, AC Hotels by Marriott, Element Hotels, and Moxy Hotels.

Across 138 countries and territories, Marriott International, Inc. maintains a diverse presence under its extensive collection of 30 distinct brand names. The company's roots trace back to its founding in 1927, with its headquarters situated in Bethesda, Maryland.


How is Marriott International organized?

Marriott Org Chart organizational structure

How are the Marriott brands organized?


Marriott brands organizational chart

Who sits on the Marriott Board of Directors?

Marriott Board of Directors

Who serves on Marriott’s Board of Directors?

Name Title Company Email Website
David S. Marriott Chairman of the Board Marriott [first].[last]
Anthony Capuano President and Chief Executive Officer Marriott [first].[last]
Isabella D. Goren Former Chief Financial Officer, American Airlines, Inc. and AMR Corporation Marriott [first].[last]
Deborah Marriott Harrison Global Cultural Ambassador Emeritus Marriott [first].[last]
Frederick A. Henderson Former Chairman and CEO of SunCoke Energy, Inc. Marriott [first].[last]
Eric Hippeau Managing Partner, Lerer Hippeau Marriott [first].[last]
Lauren Hobart President and CEO of DICK'S Sporting Goods Marriott [first].[last]
Debra L. Lee Former Chairman and Chief Executive Officer of BET Networks Marriott [first].[last]
Aylwin B. Lewis Former Chairman, Chief Executive Officer and President, Potbelly Corporation Marriott [first].[last]
Margaret M. McCarthy Former Executive Vice President, CVS Healthcare Corporation Marriott [first].[last]
Grant Reid Former President and CEO of Mars Marriott [first].[last]
Horacio D. Rozanski President and Chief Executive Officer, Booz Allen Hamilton Inc. Marriott [first].[last]
Susan C. Schwab Professor Emerita, University of Maryland School of Public Policy Marriott [first].[last]
J.W. Marriott, Jr. Chairman Emeritus Marriott [first].[last]


Who are the Executive Leaders at the top of the Marriott org chart? 


Marriott Org Chart executive leadership 1


Marriott Org Chart executive leadership 2


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Who are the decision makers at Marriott?

Name Title Company Email Website
Anthony Capuano President and Chief Executive Officer Marriott [first].[last]
Erika Alexander Chief Global Officer, Global Operations Marriott [first].[last]
Satya Anand President, Europe, Middle East & Africa (EMEA) Marriott [first].[last]
Ty Breland Executive Vice President and Chief Human Resources Officer Marriott [first].[last]
Liam Brown Group President, United States and Canada Marriott [first].[last]
Don Cleary President, Canada Marriott [first].[last]
Jim Connelly President, U.S. Eastern Region, Full-Service Hotels Marriott [first].[last]
Jim Dausch Chief Product Officer, Global Technology Marriott [first].[last]
Tina Edmundson President, Luxury Marriott [first].[last]
Carlton Ervin Global Development Officer, International Marriott [first].[last]
Karen Finberg Chief Franchise Officer Marriott [first].[last]
Brian King President, Caribbean & Latin America (CALA) Marriott [first].[last]
Yibing Mao President, Greater China Marriott [first].[last]
Raj Menon President, Asia Pacific Excluding China (APEC) Marriott [first].[last]
Carla Murray President, US Full Service Western Region Marriott [first].[last]
Leeny Oberg Chief Financial Officer and Executive Vice President, Development Marriott [first].[last]
Drew Pinto Executive Vice President and Chief Revenue & Technology Officer Marriott [first].[last]
Tricia Primrose Executive Vice President and Chief Global Communications & Public Affairs Officer Marriott [first].[last]
Rena H. Reiss Executive Vice President and General Counsel Marriott [first].[last]
Peggy Roe Executive Vice President and Chief Customer Officer Marriott [first].[last]
Noah Silverman Global Development Officer, US & Canada Marriott [first].[last]
Jim Scholefield Global Chief Information & Digital Officer Marriott [first].[last]


Where is Marriott investing in their business?


Marriott International Joins Forces with Honeywell to Test and Deploy Personalized Guestroom Control Offerings
Mar 2023

Honeywell logo

Marriott International has enlisted Honeywell's expertise to enhance the comfort and control options available to guests staying at various hotels within the Marriott Bonvoy collection of exceptional hotel brands. Collaboratively, Honeywell and the Marriott Design Lab will explore prospects for testing and implementing tailored and pioneering guestroom control solutions, leveraging the Honeywell INNCOM product suite renowned for its advanced guestroom automation, energy management, and operational efficiency features.
This initiative places a strong emphasis on guest satisfaction and seeks to craft improved experiences. Honeywell will collaborate closely with the Marriott Design Lab to investigate how a guest's interactions with technology can influence their mood and energy levels. The goal is to anticipate guests' preferences and provide proactive solutions, ultimately crafting guestroom experiences that are more accessible, inclusive, and delightful. “Technology can help create a more intuitive in-room experience for guests. Imagine arriving to your hotel room after a long day of travel and it’s already adjusted to your preferred settings – from temperature, lighting and even the drapes,” said Steve Kenny, vice president and general manager of building management systems, Honeywell Building Technologies. “Together with Marriott, we have an opportunity to create a next generation guest experience that is intuitive, engaging and authentic. We want travelers to feel like they are not just staying somewhere but have a personalized experience.”

Toast Restaurant Technology Platform Approved for Marriott Select Service Hotels in the United States and Canada
Jun 2023


Toast (NYSE: TOST) has unveiled a partnership with Marriott International, Inc. to extend access to its cutting-edge Toast for Hotel Restaurants technology to food and beverage establishments within Marriott's Select service hotels across the United States and Canada. Tailored for the distinctive requirements of hotel restaurant operators, Toast for Hotel Restaurants comes equipped with powerful integrations with top-tier hotel property management systems (PMS). This empowers them to harness technology for elevating the guest experience through seamlessly integrated food and beverage operations, as well as simplifying the overall experience for both staff and patrons. "Forward-thinking hotel companies like Marriott want a curated food and beverage experience to be innovative, fully integrated with hotel operations, and easy to adopt for franchisees—while maintaining efficiency and scalability across brands and geographies," said Aman Narang, COO and Co-Founder of Toast. "We’re honored to offer our innovation across a variety of service models, including full-service, quick-service, poolside and in-room dining, to Marriott’s Select service properties, and enhance hotels’ staff and guest experience."

Bukkapatnam joins Marriott Vacations Worldwide executive team
Jul 2023

Raman Bukkapatnam

Marriott Vacations Worldwide Corporation has appointed Raman Bukkapatnam as its Chief Information Officer. As a member of the company's executive committee, he will report directly to John Geller, the President/CEO. In his capacity, Bukkapatnam assumes responsibility for guiding the global technology strategy, fostering transformation, and spearheading modernization efforts within the enterprise. Bukkapatnam boasts an impressive career spanning over 25 years in various sectors including technology consulting, retail, consumer products, manufacturing, media, and supply chain management. Before joining Marriott Vacations Worldwide Corporation, he held the position of VP, Global Technology at Nike Inc. During his tenure, he played a pivotal role in successfully transitioning Nike to a cloud-based global enterprise resource planning system, facilitating scalability, performance enhancements, and operational efficiencies. Bukkapatnam also led the charge in managing the company's retail store technology infrastructure, championing sustainability technology initiatives, and establishing digital connectivity with manufacturing facilities and suppliers.
Prior to his stint at Nike, Bukkapatnam spent over two decades at Starbucks, where he held multiple leadership roles. As a Global VP at Starbucks, he oversaw and directed crucial functions such as global supply chain and finance technologies, data engineering and analytics, and store development. He led numerous digital transformation endeavors that significantly impacted the company's technological landscape, including the introduction of Starbucks' customer mobile applications.

What are Marriott executives saying about business performance?

Marriott Earnings Call Highlights from Q2 2023

August 1, 2023

Executives in Attendance
Jackie McConagha – Senior Vice President, Investor Relations
Anthony Capuano - Chief Executive Officer
Leeny Oberg – Chief Financial Officer

Comments from Anthony Capuano - Chief Executive Officer:

“Our terrific second quarter results demonstrate the strength of global lodging demand and the success of our growth strategies. I've experienced a robust demand for lodging firsthand as I've been on the road a lot this year and have had the privilege of visiting every one of our regions. It has been wonderful to spend time with our team of hard-working and dedicated associates at properties around the world and to see how quickly global travel has rebounded. Second quarter worldwide RevPAR rose 13.5% versus the 2022 quarter, led by another quarter of meaningful recovery in Greater China.”

“Worldwide occupancy in the quarter reached 72%, five percentage points higher than the year ago quarter. With our unwavering focus on maximizing revenues, global ADR grew 6% year-over-year. Global leisure demand and ADR remained robust. Second quarter leisure transient room nights and ADR each increased 5% year-over-year, yielding 10% revenue growth. In the US and Canada, leisure revenues rose 1% above last year's sensational second quarter. Demand in this market has been stabilizing on a year-over-year basis with travelers from the region increasingly taking vacations overseas now that pandemic-related travel restrictions are behind us.”

“The group segment had another great quarter with revenues in the US and Canada growing 10% year-over-year, driven by both rate and occupancy. Group revenues are expected to remain strong going forward. At the end of June, group revenue for the back half of 2023 was pacing up 11% to last year. Meeting planners are beginning to book further out, a trend we're also seeing with transient customers. Group revenue for full year 2024 was pacing up 14% year-over-year at the end of the quarter, an improvement from up 9% just three months prior.”

“This led to business transient revenues rising 12% year-over-year. Overall, cross-border travel demand also rose again in the quarter, primarily driven by an increase in international visitors to the Asia-Pacific region. The percent of total room nights from cross-border guests is now roughly one percentage point below 2019 levels of approximately 20%. Prior to the pandemic, international visitors accounted for nearly one quarter of room nights in Greater China. With the region's international airlift still only around 40% of 2019 capacity at the end of the second quarter, we believe there is still meaningful growth opportunity in and from Greater China. We remain keenly focused on strengthening our powerful Marriott Bonvoy loyalty program, which has over 186 million members.”

“To further build engagement, we continued to enrich the platform with an enhanced booking experience, more choices for customers, and complementary products that drive more value and capture share of wallet, such as our co-branded credit cards and travel insurance. Our international credit cards had a record quarter, driving global card acquisitions up 25% and global card spend up 10% versus the year ago quarter. We are increasingly leveraging technology to enhance the guest experience, to drive profitability for our owners and to simplify processes for our associates. As we've mentioned previously, we are in the process of a major global transformation of our digital and core technology. We will be launching new reservations, loyalty and property management platforms over the next several years and look forward to the numerous capabilities these new systems will offer our key constituents.”

What do the Marriott financials look like?

Fiscal Year
Fiscal Year Ends 31-Dec-22
Most Recent Quarter 30-Jun-23
Profit Margin 46.66%
Operating Margin 67.71%
Management Effectiveness
Return on Assets 10.17%
Return on Equity 359.95%
Income Statement
Revenue $5.97 Billion USD
Revenue Per Share 19.04
Quarterly Revenue Growth 14.10%
Gross Profit 4.28B
Net Income Avi to Common 2.79B
Diluted EPS 8.85
Quarterly Earnings Growth 7.10%
Balance Sheet
Total Cash 563M
Total Cash Per Share 1.89
Total Debt 12.3B
Current Ratio 0.46
Book Value Per Share -0.75
Cash Flow Statement
Operating Cash Flow 2.85B
Levered Free Cash Flow 2.19B

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